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Unable to connect thro' browser

0 votes
The status of the switch is showing online in the mobile app but it is showing 'unknown' while i connect thro' browser. Please give suggestion to rectify the same.
asked Oct 14, 2017 by prasanta1980 (140 points)

1 Answer

0 votes
What is the status of Green LED? Blinking or stable?

If green LED is blinking and mobile shows online where as browser shown unknown that seems to be indicating that your router is having internet connectivity problem. App can reach to the device using Local LAN even if internet connectivity is not available but your router is ON whereas browser need it to be connected to Internet.
answered Oct 14, 2017 by sfiadmin (9,570 points)