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Does not connect to my home WIFI

0 votes

hi, the power strip doesn't connects to my home Wifi and the green LED keeps blinking. Also when i put the ssid and password in the configuration page and save it gives below error on chrome. Please help to fix this issue

 

This site can’t be reached

192.168.4.1 took too long to respond.

ERR_CONNECTION_TIMED_OUT

asked Apr 6, 2016 by Shujaathussain9 (140 points)

2 Answers

0 votes
Hi,

Can you please provide your contact number in an email (support@smarteefi.com). Our support team will call you to resolve this issue at priority.

Best Regards

Team Smarteefi
answered Apr 6, 2016 by sfiadmin (7,000 points)
0 votes
Dear Sir,

As per your discussion with our support team, the problem was related to case sensitivity of SSID and password. I hope your problem is resolved now after entering correct SSID and password. Please confirm if we can close this issue.
answered Apr 10, 2016 by sfiadmin (7,000 points)
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